Privacy Policy | FundFluent

FundFluent’s mission is to accelerate the growth of startups and SMEs through increasing access to innovate and inclusive funding opportunities. We operate with technology partners to derive data and insight to help businesses tap into more funding options.

Dedicated to maintaining customer trust, we manage and handle our client data with utmost care. FundFluent do collect Personal Information and Business Information, allowing us to bring our Product and Services to our clients. This policy is to explain how and what client data we collect, how FundFluent will use the data and the rights our clients have on their data.

We will continue to enhance our privacy policy to ensure data of our clients remain private and secure. Below is our Privacy Policy.

1. Data Collection

FundFluent collect data from clients and visitors when they visit our websites (including cookies - please refer to our Security and Cookies Policy document). We may collect client data from these channels:

When clients and guests visit our website (includes the use of cookies, please refer to our Security and Cookies Policy - link here), submit web forms, interact with us through any communication means or social media channels, or use our Products and Services
From third party sources, individuals, companies and ecosystem partners of FundFluent, with which we may offer our Product and Services, and or engage in joint marketing activities.

We do not intentionally collect Personal Information on children under the age of 18, if you believe that we have information of such, please contact us at privacy@fundfluent.ioWe collect many types of data to ensure that we can offer the most comprehensive Product and Services for our clients. This includes:

Geographic and location data based on your mobile or other electronic devices
Personal Information from people who act on your behalf for the use of our Product and Services, to which clients have consented; and
Personal Information from public sources, debt collection, fraud prevention agencies and data aggregators, but only with client consent. However, we do not biometric data such as voice ID, thumb prints or facial recognition data.

2. Data Usage & Storage

FundFluent may combine collected data to generate new data about the client, these data will be used to help enhance our Product and Services for our clients. FundFluent may use Personal Information collected to:

For direct marketing purposes, we may share information on our Product and Services, offers provided by us or our partners with client consent;
For authentication purposes on FundFluent platform;
For regulatory, law and other requirement purposes, including our internal policy within or outside of Hong Kong Special Administrative Region (HKSAR);
For credit check via relevant credit agency (CRA)
For FundFluent’s business management purposes, including exercising legal rights; and
Other uses related to FundFluent’s business and any of the above with consent.

FundFluent has partnered with AWS to host and store client data in local and overseas cloud storage. Please refer to our Security and Cookies Policy document for further information (link here). Together with AWS, FundFluent adheres to relevant industry standards to ensure and protect client data.

3. Data Share

Only in very limited circumstances where FundFluent will share client data and in some situations, Personal Information with third party. These include:

Ecosystem third party partners (i.e. licensed money lenders or financial institutions) who provide products and services through or act on behalf of FundFluent; and
Law enforcement agencies, regulators, or authorities such as courts and governments.

4. Client Rights

We recommend clients keep all their information up-to-date on our platform. They may reach out to us via email (privacy@fundfluent.io) or WhatsApp (+852 93089768) for any change request. Clients have full control on marketing preference, they may opt-out specific or all marketing-related communication from FundFluent at anytime.

FundFluent Privacy Policy

Last Updated: January, 2025

1. Data Collection

2. Data Usage & Storage

3. Data Share

4. Client Rights